LEGAL BASIS 4TH ANNIVERSARY

LEGAL CONDITIONS OF THE "ENTIRE STORE FOR €29" PROMOTION

1. PROMOTING ENTITY

The entity WWW.SANTMEZ.COM , hereinafter "the Organizer", is responsible for this promotion (hereinafter "the Promotion") at the national level, carried out through its online platform.

2. VALIDITY OF THE PROMOTION

The Promotion begins on January 30, 2025, and will remain open until further notice. The Organizer reserves the right to end the Promotion at any time, with prior notice to participants.

3. PROMOTION MECHANICS AND TERMS

Promotional Products : All discounted products are part of this Promotion, regardless of whether their price is €29 or not.
Order Processing : Orders will be processed the same day or within 24 business hours of receipt.
Shipping and Delivery :
- If the product is available in our warehouse, shipping will be processed within 24 business hours.
- If the product is not available in our warehouse, it will be shipped from our supplier, with an estimated delivery time of 8 to 20 business days.
Packaging and Warranty : Orders are not guaranteed to include official brand packaging or a warranty card.
Return Policy : Sales made under this Promotion are considered final and cannot be exchanged or returned, except in the case of receiving incorrect or defective products. In such cases, the customer will receive the correct product at no additional cost.
Non-Discounted Products : Non-discounted products are not included in this Promotion. For these products, shipping and delivery times are 24-48 hours within the Peninsula.
Customs Charges : Orders under this Promotion do not include any customs charges, which will be borne by the customer. If a customs charge is applied (approximately €5), the customer must send a message with the subject "CUSTOMS" and they will be compensated.

4. DISCLAIMER OF LIABILITY

The Organizer is not responsible for losses, thefts, delays, or other circumstances attributable to third parties that may affect the execution of the Promotion. Likewise, it is not responsible for the use that participants make of the prize obtained in this Promotion. Furthermore, it is not responsible in cases of force majeure or unforeseen circumstances that prevent the Promotion from taking place or the full or partial enjoyment of the prize.

5. PROTECTION OF PERSONAL DATA

In accordance with the General Data Protection Regulation, by accepting these Legal Conditions, each participant consents to the inclusion of their personal data in a file owned by the Organizer. This data will be used to manage the Promotion, disseminate and publicize its results, and award the prize. Participants may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability, and the right to not be subject to automated decisions by sending an email to info@santmez.com , attaching a copy of an identification document.

6. MODIFICATIONS AND ACCEPTANCE

The Organizer reserves the right to modify or expand the terms of this Promotion, provided this does not affect the rights of participants.

7. APPLICABLE REGULATIONS AND JURISDICTION

These legal conditions are governed by Spanish law. The Courts and Tribunals of the participants' place of residence shall have jurisdiction to resolve any dispute related to the validity, interpretation, or enforcement of these conditions.

8. TRANSPARENCY IN DISCOUNTS

The Organizer guarantees that the promotional products have previously been offered at a higher price in the same establishment, in compliance with current regulations on promotional activities.

9. TRUTHFULNESS OF ADVERTISING

The Organizer undertakes to ensure that all advertising related to the Promotion is fair, loyal, and truthful, respecting human dignity and adapting to the demands of good faith.

10. SUSTAINABILITY AND SOCIAL RESPONSIBILITY

The Organizer promotes responsible and sustainable business practices, avoiding any form of greenwashing and ensuring that its communications reflect genuine environmental commitments.

11. CONSUMER RIGHTS DURING SALES

The Organizer reminds consumers that their rights are not reduced during sales. Reduced products maintain the same quality and guarantee as they had at regular prices.

12. REGULATORY COMPLIANCE

The Organizer ensures compliance with all applicable regulations regarding commercial promotions, guaranteeing transparency and fairness in all its offers.

13. CONTACT

For any questions or complaints related to the Promotion, participants can contact us by email at info@santmez.com .

Note : Participants are advised to read these terms and conditions carefully before participating in the Promotion. Participation implies acceptance of all the terms and conditions described herein.